TERMS AND CONDITIONS
Agreement to Terms
By accessing or using the StarBridge Logistics & Brokerage website, services, communications, or business operations, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.
About Our Services
StarBridge Logistics & Brokerage is a freight brokerage company that arranges transportation services between shippers and authorized motor carriers. We act solely as a transportation intermediary and are not a motor carrier unless expressly stated otherwise.
Our services may include:
Freight brokerage services
Carrier sourcing and qualification
Load coordination
Shipment tracking
Transportation management
Driver recruitment assistance
Logistics consulting
Customer support services
Website Use
Users agree to use this website only for lawful purposes.
You agree not to:
Submit false or misleading information
Attempt unauthorized access to our systems
Upload malicious software or harmful content
Interfere with website operations
Use automated systems to scrape or collect website data
Violate any applicable laws or regulations
We reserve the right to restrict access to any user who violates these terms.
Carrier and Driver Information
Carriers and drivers submitting information through our website represent that all information provided is accurate, complete, and current.
Submitted information may include:
USDOT Number
MC Number
Operating Authority
Insurance Certificates
W-9 Forms
Driver License Information
Vehicle Information
Safety Records
Compliance Documents
Submission of documents does not guarantee approval, employment, dispatch, or assignment of loads.
Freight Brokerage Services
StarBridge Logistics & Brokerage arranges transportation services between shippers and authorized carriers.
We do not guarantee:
Availability of freight
Availability of carriers
Specific shipment volumes
Revenue opportunities
Delivery schedules affected by circumstances beyond reasonable control
All transportation services remain subject to carrier availability, regulatory compliance, weather conditions, equipment availability, and customer requirements.
Payment Terms
Payment terms shall be governed by individual rate confirmations, contracts, invoices, or written agreements.
Unless otherwise agreed:
Invoices must be submitted with required supporting documentation.
Payment schedules may vary based on customer payment terms.
Any disputed charges must be reported within 15 days.
We reserve the right to offset amounts owed against outstanding balances.
Late payments may be subject to collection efforts and applicable fees permitted by law.
Load Information
Load details provided through our website, email, SMS, phone, or load boards are believed to be accurate but are not guaranteed.
Information may change due to:
Customer modifications
Freight availability
Equipment changes
Route changes
Regulatory requirements
Users are responsible for independently verifying load details before accepting transportation assignments.
Electronic Communications
By providing your contact information, you consent to receive communications from StarBridge Logistics & Brokerage via:
Email
Telephone
SMS/Text Messaging
RingCentral Communications Platform
Website Forms
Customer Support Systems
Message frequency may vary. Standard carrier message and data rates may apply.
Users may opt out of SMS communications by replying STOP.
Intellectual Property
All website content, including:
Logos
Branding
Graphics
Text
Website design
Marketing materials
Proprietary systems
are the property of StarBridge Logistics & Brokerage and may not be copied, reproduced, distributed, or modified without written permission.
Third-Party Services
Our website may integrate with third-party providers, including:
RingCentral
FMCSA databases
Load boards
Payment processors
CRM platforms
Mapping services
Carrier monitoring services
We are not responsible for the availability, content, or performance of third-party services.
Disclaimer of Warranties
The website and services are provided “AS IS” and “AS AVAILABLE.”
We make no warranties regarding:
Continuous website availability
Accuracy of third-party information
Load availability
Carrier availability
Business outcomes
Revenue generation
To the fullest extent permitted by law, all warranties are expressly disclaimed.
Limitation of Liability
To the maximum extent permitted by law, StarBridge Logistics & Brokerage shall not be liable for:
Lost profits
Business interruption
Data loss
Indirect damages
Consequential damages
Special damages
Delays caused by third parties
Acts of God
Government actions
Weather events
Carrier performance issues
Our total liability shall not exceed the amount paid directly to StarBridge Logistics & Brokerage for the specific service giving rise to the claim.
Indemnification
Users agree to indemnify and hold harmless StarBridge Logistics & Brokerage, its owners, employees, contractors, agents, and affiliates from claims arising from:
Violation of these Terms
False information submitted
Regulatory violations
Negligent acts
Misconduct by the user
Regulatory Compliance
All carriers and transportation providers must maintain all licenses, registrations, permits, insurance coverage, and operating authority required by federal, state, and local regulations.
Failure to maintain compliance may result in immediate termination of business relationships.
Privacy
Your use of our website and services is also governed by our Privacy Policy.
We do not sell personal information to third parties.
Information collected is used solely for business operations, customer service, regulatory compliance, and communication purposes.
Force Majeure
We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including:
Natural disasters
Weather events
Government actions
Labor disputes
Power outages
Telecommunications failures
Internet disruptions
Public health emergencies
Governing Law
These Terms and Conditions shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles.
Any disputes shall be brought exclusively in the courts located within Texas.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time.
Updated versions will be posted on our website with a revised effective date.
Continued use of the website or services constitutes acceptance of the revised terms.
Contact Information
StarBridge Logistics & Brokerage
Email: customerservice@starbridgelogisticsandbrokerage.com
Phone: (972)573-3866
Questions regarding these Terms and Conditions may be directed to us using the contact information above.
In case of any emergency, please call the owner at (972)573-3866 and ask for Lynnette Hester.