Acceptance of Terms
By providing your mobile phone number and opting into SMS communications from StarBridge Logistics & Brokerage (“Company,” “we,” “our,” or “us”), you agree to receive text messages from us regarding our services, freight opportunities, driver communications, customer support, appointment scheduling, shipment updates, and business-related notifications.
These Terms & Conditions govern the use of our SMS messaging program delivered through our communications provider, RingCentral.
Consent to Receive Messages
By submitting your phone number through our website, forms, applications, contracts, or other communication channels, you expressly consent to receive SMS text messages from StarBridge Logistics & Brokerage.
Messages may include:
- Freight load opportunities
- Dispatch notifications
- Shipment updates
- Appointment confirmations
- Driver onboarding information
- Carrier qualification requests
- Document requests
- Customer support communications
- Account notifications
- Marketing and promotional messages (where applicable)
Consent to receive SMS messages is not a condition of purchasing any goods or services.
Message Frequency
Message frequency may vary depending on your relationship with StarBridge Logistics & Brokerage and the services you request.
You may receive recurring messages regarding:
- Active shipments
- Dispatch instructions
- Driver communications
- Brokerage opportunities
- Customer service inquiries
- Marketing campaigns
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s pricing plan.
StarBridge Logistics & Brokerage is not responsible for any charges imposed by your wireless carrier.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time.
To stop receiving messages, reply:
STOP
Upon receipt of your STOP request, we will send a confirmation message and discontinue future SMS communications unless required for legal, transactional, or account-related purposes.
Help Instructions
For assistance, reply:
HELP
Or contact us directly:
StarBridge Logistics & Brokerage
Phone: (972)573-3866
Email: customerservice@starbridgelogisticsandbrokerage.com
Supported Carriers
SMS services are supported by most major U.S. wireless carriers. Delivery is subject to effective transmission from your wireless carrier and is not guaranteed.
Wireless carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy and are committed to protecting your personal information.
Information collected through our SMS program may include:
- Mobile phone number
- Name
- Communication preferences
- Freight-related information
- Customer service interactions
We do not sell, rent, or share your mobile information with third parties for their marketing purposes.
Your information is used solely to provide requested services, communicate regarding your account, and improve our operations.
Please review our Privacy Policy for additional details.
RingCentral SMS Platform
Our SMS communications are delivered through RingCentral and its authorized service providers.
By participating in our SMS program, you acknowledge that message delivery may be processed through RingCentral’s telecommunications infrastructure.
RingCentral acts solely as a communications service provider and is not responsible for the content of messages sent by StarBridge Logistics & Brokerage.
Prohibited Uses
Recipients may not use our SMS services to:
- Transmit unlawful content
- Send spam or unauthorized messages
- Harass, threaten, or abuse others
- Submit fraudulent information
- Violate applicable federal, state, or local laws
We reserve the right to suspend communications with any party engaging in prohibited conduct.
Changes to Terms
StarBridge Logistics & Brokerage may modify these Terms & Conditions at any time.
Updated versions will be posted on our website with a revised effective date.
Continued participation in the SMS program constitutes acceptance of any updates.
Disclaimer of Liability
StarBridge Logistics & Brokerage shall not be liable for:
- Delayed or undelivered messages
- Network outages
- Wireless carrier interruptions
- Technical failures beyond our control
SMS services are provided on an “as available” basis.
Contact Information
StarBridge Logistics & Brokerage
Email: customerservice@starbridgelogisticsandbrokerage.com
Phone: (972)573-3866
For questions regarding these Terms & Conditions, please contact us using the information above.
SMS Compliance Disclosure
By opting in, you agree to receive SMS messages from StarBridge Logistics & Brokerage. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Consent is not a condition of purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.